REALTOR® NEWSREALTOR® NEWS
May 2, 2019
Watch the news you need to know in 90 seconds.

Featured News

AutoProp coming this month – what you need to know

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We’re putting the final touches on our custom version of the Land Title and Survey Authority’s (LTSA) AutoProp service. It’ll be available to you later this month as part of your MLS® fees.

AutoProp allows you to aggregate real estate data from different sources and produce detailed, user-friendly reports for your clients.

The version we’ll provide will include Paragon, BC Assessment data, Walkscore integration, zoning details, development applications, and school catchment information from a variety of municipalities.

You can also add data feeds from the paid services that you subscribe to and that are integrated with AutoProp. Examples include myLTSA, Commercial Edge, or Urban Analytics.

AutoProp will be accessible to you through an AutoProp icon next to each listing in Paragon. You’ll also be able to access it from www.autoprop.ca with your MLS® username and password.

Preparing for AutoProp

  • Visit AutoProp’s resource centre here to familiarize yourself with the service.
  • We’re working with AutoProp’s team to develop a series of webinars for you to learn more about the service. Look for information on these webinars in the coming weeks.

What else you need to know

  • If you want all of the features available in AutoProp’s highest service level called Enterprise, you’ll need a separate agreement. We’ve negotiated a 50 per cent discount in subscription fees for the Enterprise level for members over the next six months.
  • If you already have an AutoProp subscription and wish to cancel it in favour of the version we’ll soon provide, you can email REBGV@autoprop.ca to discuss a possible refund or account credit.

Update: Suspicious person targeting female REALTORS®

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We’ve heard from members, over the last month, that a suspicious man has been contacting female REALTORS® around the region to get them alone at showings and open houses.

The man has called claiming he’s interested in listings close to Skytrain stations. He’ll attempt to set up showings or tours and will insist that the Realtor come alone. We also believe that he's attended open houses hosted by female Realtors, trying to stay past the end time.

Local police are aware of this person. A file is open with the following police detachments:

  • VPD case number VA-68631
  • New Westminster RCMP case number NW19-6908
  • Coquitlam RCMP case number 2019-10877
  • Delta Police case number DE19-8271

VPD has assigned a detective to investigate this person. We’ll keep you updated as more information becomes available.

What we know about the suspect:

  • male, approximately 30 years old;
  • soft-spoken;
  • has gone by “Sean Z” or “Lee Chang.”

What if I’m contacted by the suspect?

Do not meet this individual. Report suspicious activity to your local police.

We’re also collecting information to help aid the investigation. If you’ve been in contact with this person, please email us at tips@rebgv.org right away.

Speaking with the media

Since we first sent a member warning regarding this person, Board President Ashley Smith has spoken with media outlets across the Lower Mainland to get the word out. These include:

Safety tips for Realtors:

  • Always have another Realtor at your showing or open house.
  • Jot down your client’s car descriptions, license plate numbers, and physical descriptions.
  • Trust your gut — if you sense someone is up to no good, keep a close eye on them.
  • Do whatever it takes to remove yourself from an uncomfortable situation.
  • Always walk behind the attendee and show the house by directing, not leading, them.
  • Notify someone in your office or a friend that you’ll call every hour on the hour when conducting an open house or showing. If you don’t call, they should notify police.

How to make your Paragon search notifications more efficient

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Paragon’s saved-search feature can alert you and your clients to the latest listing information as soon as it becomes available. But the way you enter your search parameters can affect how quickly these notifications reach your inbox.

To help you make your saved searches as efficient as possible, we’ve built a one-page how-to guide. You can download this guide here.

The Ethics Guy®: Where do I go from here?

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You probably think we take complaints over the phone all day long. We don’t. Most of our callers have queries like ‘Where do I go from here?’  'What site is that on?’ and ‘Give me a rule to show my agents.’

So, here’s a link list that may be good to save and keep close by.

Let’s start with rules and regulations. Our Rules of Cooperation is where you’ll find rules that govern the MLS® and the Board’s everyday practices. You’ll find the guide to lockboxes, data use, multiple offers, what you need to put a listing up, and much more.

The REALTOR® Code is essential to our profession. It governs all REALTORS® in Canada when it comes to your duties as an agent.

Our member website, which houses all of the above information and more, is www.rebgv.ca (or as staff call it, ‘The Portal’). It’s our definitive site for all connections to WEBForms, rules and regulations, bylaws, what’s new, and on and on. Check it out!

The BC Real Estate Association (BCREA) and the Canadian Real Estate Association (CREA) are easy to find. One Google search and you’re in. CREA’s Resources and Compliance information contains a range of resources such as National Do-Not-Call list information and FINTRAC FAQs.

The Real Estate Council of BC (Council) website includes regulatory information such as a searchable Professional Standards Manual, FAQs, a Report from Council newsletter, summaries of their disciplinary decisions, a licensee search, and a handy index of clauses: https://www.recbc.ca/psm_section/index-to-clauses/

The Real Estate Errors and Omissions Insurance Corporation provides liability insurance for 27,000 BC licensees and can answer that age-old question, should I sell my own home?

If you have questions about commercial real estate, check out the Certified Commercial Investment Member (CCIM) Commercial Edge database. It’s a comparable sales database with records dating back to August 2004 for commercial, industrial, multi-family and vacant land properties. There’s a resource page on our portal located at https://www.rebgv.ca/content/rebgv/en/REBGV/Board/Commercial/commercial-resources.html.

You can get most answers for licensee education at UBC Sauder School of Business Real Estate Division, the Real Estate Institute of BC, or check out your education progress on our site at https://www.rebgv.ca/content/rebgv/en/Education-and-Technology-Support/My-Education/my-pdp-status-and-course-history.html

At the provincial level, real estate is affected by a range of legislation, regulations and rules. Real estate is governed by the Real Estate Services Act and real estate development is governed by the Real Estate Development Marketing Act.

Realtors help their clients buy and sell farms, so we keep up to date on the Agricultural Land Commission Act. Realtors sometimes help clients buy and sell heritage homes so it’s important to understand the Heritage Conservation Act.

You’ll also help clients determine if they qualify for the home owner grant or an exemption to the Property Transfer Tax.

Many of the calls we receive enquire about rules surrounding the rights of tenants, landlords and stratas. These three links should answer your questions: Rentals are under the Residential Tenancy Act and LandLord BC, while stratas are under Strata legislation.

Some questions, such as those about vacancy, speculation and property transfer taxes are ongoing. Our Government Relations department works hard to deliver the latest information on these issues – check out their publications here.

As a Realtor, you’ll constantly be the go-to person for many things. These resources should help you develop a knowledge base that can address many of these issues that we talk to people about every day.

Bookmark this article and make life easier for you and the inquiring mind of your client. And maybe someday, through your diligence, you’ll be able to use this link: https://www.tripadvisor.com/VacationRentalsBlog/2019/01/07/best-tropical-vacation-destinations/

Other great sources to help you comply with professional standards

Financial Institutions Commission (FICOM): Ministry of Finance agency which administers 10 statutes that regulate the pension, financial services and real estate sectors. FAQs.

Home Builders Association Vancouver: The voice of Greater Vancouver’s residential construction industry. Contains new home construction data from developers, builders and renovators.

Building Owners and Managers Association BC. Represents 300 member companies that own or manage commercial buildings in BC. Contains some stats and data.

Professional Association of Managing Agents (PAMA): Residential property managers. Contains some statistical data.      

Urban Development Institute – Pacific Region:  Represents residential, commercial, industrial and institutional developers, property managers, lenders, lawyers, engineers, planners, architects, appraisers and others involved in land development and planning. Contains data and stats.

Condominium Home Owners Association of BC: Contains data and stats on strata property, case law, special levies and reserve funds. Information bulletins on strata topics.

Agricultural Land Commission: Oversees the Agricultural Land Reserve, which comprises five per cent of BC land (4.7 million hectares).

BC Assessment: Crown agency provides current assessments for 1.9 million BC properties.

BC Land Title and Survey Authority (LTSA): Manages, operates and maintains BC’s land title and land survey systems.

BC Stats: Contains statistical information related to housing and real estate, including population demographics, building permits and GDP by industry, including real estate.

Canada Mortgage and Housing Corporation (CMHC): National housing agency provides mortgage loan insurance, mortgage-backed securities, housing policy and programs, and housing research, as well as reports and updates.

Do Not Call List: A registry of Canadians who opt out of receiving telemarketing calls and faxes.

Financial Transactions and Reports Analysis Centre of Canada (FINTRAC): Federal government agency which collects, analyzes and discloses financial information and intelligence on suspected money laundering and terrorist financing activities. Contains stats on the number of investigated cases involving organized crime. Implements the Proceeds of Crime (Money Laundering) and Terrorist Financing Act,

If you have a terrific source of information let me know at kspencer@rebgv.org

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Accommodating future density and cost savings programs

West side residents vocal about development and transit

The 90-acre Jericho Lands in Vancouver will potentially house thousands of new residents. Neighbours are eager to have a say in the type of development and transit coming to the area. 

Read more.

Richmond City Hall Update

Richmond continues to be one of Metro Vancouver’s fastest growing municipalities with new developments coming on stream. Here’s what’s planned.

Read more.

Cost saving programs

Read our annual list of grants and rebates to help your clients buy a home, make their home or business more energy efficient, or even buy an electric car.

Read more.

Demographics shed light on common real estate myths

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According to the latest headlines, Metro Vancouver’s real estate market is plagued by fleeing millennials, million-dollar homes no one can afford, and a glut of supply.

These are all misconceptions, according to Andrew Ramlo, a demographer and vice president of intelligence at the Rennie Group.

At a presentation for the Urban Development Institute in April, Ramlo looked at the media myths about our housing market in an effort to set the record straight.

Here are the highlights.

Millennials aren’t fleeing Vancouver

Ramlo says there’s no millennial flight from Vancouver. In fact, there’s been an increase. These demographic shifts in Vancouver have more to do with the composition of our housing stock than anything else, he contends. Vancouver has the highest portion of rental stock in the region and as millennials come of age to leave their parents’ homes they’ve been moving to the city.

“Vancouver is swimming with millennials,” said Ramlo.

This has happened with every generation. Residents under the age of 35 will come to the city to find homes and will leave for the suburbs as they enter their family formation years. Ramlo looked at this current trend in relation to past generations and found a similar pattern.

#DontHave1Million? #DontNeed1Million

Months ago, the hashtag #DontHave1Million trended in Metro Vancouver, showing listings of homes over $1 million to imply that locals would never be able to afford a home in the region.

Ramlo pointed out that 74 per cent of all home sales in the Lower Mainland fell below $1 million in 2018, and while less than one per cent of single-family homes in Vancouver sold for less than $1 million, 43 per cent of single-family homes across the region were below this marker.

Even without its exaggeration, this hashtag was highlighting a bigger affordability problem that we face. According to Ramlo, comparing average and median incomes to average and median sales prices doesn’t present an accurate picture of affordability since it ignores equity already built in the market.

We need supply

Last year, a Kwantlen Polytechnic University professor released a report that said that Vancouver was building enough homes to keep up with demand, implying that prices were rising due to another factor.

According to Ramlo, while it’s true that Vancouver saw record housing starts, the author of the report didn't account for demolitions. Because of the Lower Mainland’s land constraints, most new construction can only take place by first demolishing existing housing. This means that even if new housing starts meet population increases, when the number of homes demolished to create this housing is factored in, the result is a net shortfall.

At the end of the presentation, Ramlo stressed that supply-side measures are desperately needed in Metro Vancouver. More than 100,000 more homes need to be built to meet the next decade of demand, if Ramlo’s demographic projections are accurate.

“This is like adding another five or six river districts,” Ramlo said.

You can view his presentation here.

ICYMI: New guide explaining DORTS for potential clients

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We've created the article below to help explain the Disclosure of Representation in Trading Services form to the public. We've posted this on Realtylink.org and rebgv.org for you to share with your potential clients.

What’s the Disclosure form that Realtors are asking you to sign?

You’re casually talking about the housing market with a REALTOR® you’re interested in working with when the conversation shifts to your personal financial situation.

The Realtor stops the conversation and politely asks you to sign a form called “Disclosure of Representation in Trading Services” (DORTS) before they can continue.

This may seem a little sudden, but it’s perfectly normal. In fact, this means this Realtor is following the rules the BC government put into place in 2018.

Having professional representation is important when you’re looking to buy or sell a home.  Realtors are required to inform you, up front, about your representation options. This is what the DORTS is for.

When do you need to sign a DORTS?

Realtors can share factual information about the properties they list for sale. They can also give factual information about the real estate market at large.

You need to sign a DORTS if you wanted to discuss with them:

  • personal information;
  • your financial situation;
  • why’d you’d like to buy or sell; or 
  • any other information that could affect a real estate negotiation.

Realtors can only discuss this information with someone they represent, or with someone who understands they’re not being represented and what that entails.

What does a DORTS do?

This document explains what your options are when it comes to representation and ensures you acknowledge that you understand these options.

It outlines the advantages of working with a real estate professional and what their legal obligations are to you if they provide you client (agency) representation.

It also details the pitfalls you can encounter if you decide to be unrepresented (no agency) in a real estate transaction.

Read through the form carefully, and speak with the Realtor, to fully understand the types representation available to you.

If you choose to continue unrepresented, a Realtor will ask you to sign a form called the Disclosure of Risks to Unrepresented Parties. This form outlines that you understand you’re unrepresented and what that entails.

Ultimately, if you’re unsure about the situation, just ask. Remember, Realtors are professionals that deal with these issues every day – they’re there to help!

What’s “agency”?

When you decide you want representation, you’ll form an “agency” relationship with your Realtor. This means your Realtor is legally duty-bound to protect your interests. For example, an agent has fiduciary duties of loyalty, confidentiality, and disclosure to a client.

Once you establish agency, your Realtor becomes your agent and a professional advisor. They can:

  • help you adopt a sound negotiation strategy based on industry knowledge and experience and can negotiate on your behalf;
  • help you market your home and/or buy a home and become a link with other Realtors to locate homes that meet your needs;
  • handle the different contracts and paperwork involved in a transaction;
  • recommend other professionals, such as certified home inspectors, lawyers or notaries, insurance agents, home movers, or contractors; and
  • help you analyze the market to find the right home at the right price – or help you get the most from your sale.

More information

Still looking for more information? Talk with your Realtor or review the Real Estate Council of BC’s website at www.recbc.ca.

Other News

Read the latest arbitration decision

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Keep up-to-date with our Arbitration Committee’s decisions to help you in your practice. Read the latest arbitration decision (case 172).

Understanding our Virtual Office Website policy

Since January 1, you’ve been able to provide home sale prices and other information through your Virtual Office Website (VOW). To do this, you need to sign our VOW contract. As of June 30, all members who provide a VOW will also need to have a signed contract with us whether you display sold data or not.

Here are the answers to some common questions about VOWs that we’ve been fielding:

What’s a VOW and why would I use it?

A VOW is a password-protected area of your website where you can allow clients to see active listings, previous home sale prices, pending home sale prices where no conditions remain other than closing, cooperating commissions, and more.

How do I get sold data on my VOW?

Whether you already have a VOW or are interested in getting one, you’ll need to sign a new contract with us. You can request a contract online and we’ll send it to you.

Do I need to display sold data on my VOW?

Even with the new contract, we don’t require you to display sold data on your VOW.

I’ve completed and returned the forms. What do I do now?

Contact your website service provider. They’ll provide you with the next steps to get the data flowing to your VOW.

What’s a website service provider, and do I need one?

A service provider is a company that builds real estate marketing websites. Providers need to have an agreement with us to provide you VOW services.

You aren’t requirement to have a provider to build a VOW, but the process is complicated and requires specialized knowledge, so you may want a provider’s assistance.

If you already have a website provider, ask them if they have the expertise and agreement in place to provide a VOW. Or, if you need help finding a website provider, see the list below.

What providers already have VOW agreements with the Board?

The following providers have VOW agreements in place with us:

  • Base 10 Design & Development (RealtyNinja)
  • Combustion Labs Media. (Ubertor Inc.)
  • HBN Media/Commissions
  • Heatlist Age Consulting
  • myRealPage
  • Pixilink Solutions
  • Real Estate Webmasters
  • RealPageMaker
  • RealtyBloc
  • Redplug Internet Services
  • Virtually Canadian

Are there additional fees to display sold data on my VOW?

We don’t charge additional fees to provide this information.

More questions? Email idx@rebgv.org

Realtor donates kidney to clients’ son

Debi Pearce, a 16-year REALTOR® with Royal LePage Brookside Realty in Maple Ridge, recently underwent a journey of personal transformation so that she could donate one of her kidneys to the son of her clients.

Debi first met the Dunsire family when she listed their home in 2018. Their son Geoff, 31, was living with them and wasn’t well. He had a severe reaction to a hepatitis shot when he was 13 that caused his kidneys and liver to fail.

He received a life-saving liver transplant and managed his kidney failure with dialysis, which involved going to the hospital three times a week. During this time, Geoff was paralyzed and went into a coma and experienced some memory loss.

Geoff needed a new kidney to have a chance at improved health. Because of complications and the medication he was taking, he wasn’t eligible for a regular transplant. He needed a live donor. Unfortunately, his family weren’t eligible, so they appealed to the public.

“Geoff had faced one challenge after another and it was taking a toll on him” said Debi. “When I learned about his situation, I decided to see if my kidney was a match.”

To qualify as a donor, Debi went through a series of tests. She passed all but one – it turned out Debi was almost a diabetic.

“I was determined to make this donation, so I completely changed my lifestyle,” she said.

She began taking vigorous walks and eating healthy. Within months, she lowered her blood sugars to the point where her kidney was acceptable for transplanting.

During this time, Geoff had no idea what Debi was up to. It was when Debbie and her husband Don, a Realtor himself and former Board president (2001), met with the Dunsires for lunch that Geoff learned about her plan.

“Geoff was overwhelmed when he realised Debi was donating her kidney,” said Tracey Dunsire, Geoff’s mother. “For the past six years, he’d faced one obstacle after another and now he was suddenly given a chance at a normal life. It was hard to take it in.”

The transplant is expected to take place this summer or fall. We’ll let you know how it goes.

Please join us in congratulating Debi on this wonderful act of kindness toward her clients!

Be a life saver

Register here to donate your organs.

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REBGV is hiring: Join our Professional Standards Department!

We’re seeking to fill our Professional Standards Advisor position. Our Professional Standards department works with members and the public to promote ethical conduct, fair business dealings, and exemplary cooperation between members.

The successful applicant will report to Professional Standards Manager (and your Ethics Guy®) Kim Spencer to assist in planning, coordinating and executing departmental activities and initiatives, as well as fielding enquiries and complaints from members and the public. Experience in the industry would be considered an asset.

Get full details and application instructions here.

REALTOR® advertising campaign coming to a bus near you

We’ve started the next phase of our REALTOR® advertising campaign with a series of bus-back ads. Check out the ad below:

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Build a better comparative market analysis for your clients

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The importance of a good comparative market analysis (CMA) in today’s competitive marketplace can’t be underestimated. Help your clients understand current market conditions with presentations that look sharp and are easy to understand.

Our three-and-a-half hour, hands-on course will familiarize you with two CMA applications: Paragon CMA and Cloud CMA.

Both applications take MLS® data to build a CMA consisting of one subject property with comparables, a complete CMA presentation, or anything in between.

Gain experience with both applications.

Please note that this course covers how to apply adjustments, not how to assign dollar values to those adjustments. For that, we’ve developed a separate course, Market Valuation and Adjustments for REALTORS®.

You can choose from two dates for the next Paragon CMA course: May 13 in Coquitlam or June 20 in Vancouver. To learn more, check course availability and register, please visit our course catalogue.

Questions? Call us at 604-730-3087 or email education@rebgv.org.

Standard forms updates coming in May and June

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On May 16, the following forms will be updated:

  • Commercial Contract of Purchase and Sale and Commercial Offer to Lease
  • Authority to Lease
  • Property Disclosure Statement – Land

On June 13, the following forms will be updated:

  • Privacy Notice and Consent
  • Assignment of Contract of Purchase and Sale – New Development and Non-Developer

Please make sure you’re using the most current forms. For more details on what’s changing, click here.

New policies affecting members

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We recently added our Human Rights and Bullying and Harassment policies to the member manual. These new policies affect the way you conduct yourself while at the Board offices. Make sure to familiarize yourself with them.

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Educating the public

Public education on real estate and related matters has long been a focus of the Board. Through the years, we’ve created several opportunities to share information and expertise with the public on members’ behalf. Here are some examples:

1951—So you’re going to buy a house?

Near the end of 1951, Board members gave free lectures at night schools in Vancouver. These lectures were called “So You’re Going to Buy A House?” and gave attendees a better understanding of the home-buying process.

1968—Getting Involved: A real estate radio show

Getting Involved started as a weekend radio program designed to help the public better understand real estate and related issues. Topics included transportation and traffic, zoning and development problems, home prices, and environmental issues. Five years later, it was so popular that it was increased to three times a week and had listeners as far away as Alaska and Florida.

1969—Home Ownership: A Basic Guide

This secondary school text explained the basics of real estate to high schoolers across Greater Vancouver. Supporting the use of the text were members who’d travel to schools and deliver lectures when the book was used in class. The text was regularly updated to reflect changes within the industry and in real estate legislation and government initiatives.

1971—Owning a Home TV series

Owning a Home was written by Board staff and featured on-air TV interviews with members and professionals in fields related to real estate, such as developers, mortgage professionals, and home inspectors. A call-in component was added to later iterations of the show.

1977—How to Buy and Sell a Home TV series

An updated version of the previous TV series, How to Buy and Sell a Home featured members within their various fields of specialization who discussed real estate issues of the day.

2019—Accessible information on our website

Today, we make a wealth of information, videos, and statistics available to the public via our websites, www.rebgv.org and www.realtylink.org, where we position REALTORS® as the most comprehensive source of real estate information. Buyers and sellers can learn about the home buying and selling processes, get up-to-date statistical information about the market, and find information and tips on home ownership. We recently redesigned both sites to make this information more accessible and easily shareable on social media. Check them out today!

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