REALTOR® NEWSREALTOR® NEWS
January 29, 2021



Featured News

2021 Board of Directors election results

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Thanks to all members who voted in our 2021 Board of Directors election. The voting period ran between January 15 - 21.

Out of 13,763 eligible voters, 1,969 members voted this year. This represents a 14.3 per cent voter turnout.

Here are the results:

1. Leslie McDonnell, RE/MAX Select Properties - 719 votes - elected to a two-year term

2. Steve Jamieson, Stillhavn Real Estate Services - 683 votes - elected to a two-year term

3. Diana Dickey, Sutton Group - Seafair Realty - 681 votes - elected to a two-year term

4. Jennifer Quart, RE/MAX Westcoast - 633 votes - elected to a two-year term

5. Arnold Shuchat, Sutton Westcoast - 543 votes - elected to a one-year term

6. Reggie Tanzola, Rennie & Associates - 454 votes

7. Raman Bayanzadeh, Royal LePage Klein Group - 399 votes

8. Sam Wyatt, Stillhavn Real Estate Services - 393 votes

9. Ellen Hsu, Prominent Real Estate Services - 328 votes

10. Kevin Chiang, Oakwyn Realty - 323 votes

11. Troy Abromaitis, Claridge Real Estate Advisors - 320 votes

12. Andrew Chan, Realtyline - 231 votes

13. Andrew Do, Royal LePage Sussex Realty - 224 votes

14. Chantal Kowalski, Harcourts - 181 votes

15. Louise Boutin, Vancouver Home Team - 167 votes

Thanks to everyone who voted!

Female REALTORS® continue to be harassed with calls and explicit images

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Since our last update, more female REALTORS® have told us about being harassed with calls and explicit images sent via text.

In some cases, the man says his father, or his wife’s father, is moving into a home and he wants to sell the house. He may suggest meeting at a different location before going there.

These calls are usually later in the evening. He uses fake phone numbers with area codes 236, 445, 831, 604, and 778. To be safe, let these numbers go to voice mail. There have been no reports of physical harm.

We’re in contact with the police to help coordinate information about these calls. If this person has contacted you or another female Realtor, please file a report with your local police and email Mark Moldowan at mmoldowan@rebgv.org with the case number and relevant information about the incident.

If you’re reporting to the Vancouver Police Department (VPD), they have detectives from the Criminal Harassment Unit working on the case. If you’re contacted by this person, report it to the VPD and quote file number 2021-4768 so your report will be included in their investigation. If you live outside Vancouver, let your local police know about the VPD investigation quoting the same file number.

Safety tips for Realtors:

  • Always have another Realtor at your showing.
  • Jot down your client’s car descriptions, license plate numbers, and physical descriptions.
  • Trust your gut — if you sense someone is up to no good, cancel the appointment. Don’t meet with the person and stop communicating with them.
  • Do whatever it takes to remove yourself from an uncomfortable situation.
  • Always walk behind an attendee at a showing and show the house by directing, not leading, them.
  • Notify someone in your office or a friend that you’ll call every hour on the hour when conducting a showing. If you don’t call, they should notify police.

Please stay safe out there.

Take our personal safety course!

We’ve developed a personal safety course for Realtors that covers various predatory behaviours, steps you can take to reduce the likelihood of getting into an unsafe situation while on the job, and how to protect your personal safety during an open house, while driving in your car, when working alone at the office, and when landing listings or meeting prospects in places that are new to you.

We'll offer this course on February 22 – click here to register today!

Share our 2020 housing market year-in-review infographic

We’ve created a year-in-review infographic that tells the story of the 2020 housing market with images, icons, and statistics. We encourage you to share this content with your clients and on your social media accounts. Click here for a shareable version.

For our full statistical look back at 2020, read our December stats release or watch our 2020 market insights video.

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Avoiding a blanket of blather

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I can’t tell you how many great column ideas come to me at 4 a.m. “Oh, I should write about this,” is a common refrain in the early morning hours. The problem is, the closer I get to the keyboard, the fewer inspirational subjects I can remember. There’s so much clarity at 4 a.m. But with the arrival of the day’s phone, email, and text messages, not so much. And sometimes, these little inspirations aren’t big enough to fill up my quota of words, so this week, I offer up some bite-sized chunks of information for you to dwell on—all on the topic of good communication.

Where would we be without a little reminder about the importance of good communication?

Communicating well is an art form. In my book, simple and clear is best. Listening to our politicians and officials bang on about COVID-19 safety protocols is enough to make anyone weep. They mean well and I’m sure they’re kind, decent folks when they’re at home. But they just can’t seem to resist swaddling us in a blanket of blather. Words like “should,” “we suggest,” “please do this,” abound. It’s all fine. I’m just a grumpy so-and-so, but for once wouldn’t it be nice to hear someone make an announcement in 10 words or less like, “This virus could kill you stone-dead. Get a vaccination.” God, I’d love that.

Think about this on the job—say, when you’re telling your seller about what to expect next after the listing’s been signed. That would be a good time to go through what will happen if there are multiple offers, what will happen if you have a conflict, and how you’ll handle the dreaded “DRPO scenario.”

You probably know what I’m talking about, right? Rule 4.02 requires offers to be presented “without delay.” This is a somewhat elastic term, I agree. If a client is 10 time zones away, “without delay” means something different than if everyone lives in Coquitlam. There’s more. Rule 4.02 gives the seller some wiggle room to delay the presentation of offers in the hope of getting a bushel of them to consider.

For sellers who want to collect several offers (and for sellers who’d prefer not to have 27 buyer agents telling them in person why their buyers are such a nice couple), the Direction Regarding Presentation of Offers (DRPO) form is the ticket. When the sellers sign a completed DRPO form, they override the standard “without delay” requirement with a written instruction. Once the form is signed, you can post the form as an associated document, refer to it in R/Remarks, and wait for the presentation day—unless, of course, you’re telling the seller that you have received a short-fuse offer.

Some sellers will say, “Tell the buyers to cool their jets and wait for the presentation time.” But they could also say, “Oh yeah? Bring it over right now.” If this happens, you’ll need to jump through some additional hoops. You may, for example, need to prepare a new DRPO form and have the seller sign it; post it in associated documents to replace the previous form; adjust R/Remarks to reflect the new situation; and last but not least, contact all the buyer agents who’ve asked in writing to be kept informed about the different presentation time before you present the short-fused offer.

This is quite a complicated procedure. Wouldn’t it be a great idea to go over it with the sellers in advance so there’s less chance of miscommunication or head-scratching on the day? Come to think of it, reminding buyer agents in advance of the steps in this scenario isn’t a bad idea either.

Here's another communication nugget: Team member Fred gets a call from another REALTOR® who says he’s got a signed offer to present. It’s an important call. But Fred takes his time about advising his teammates. Or he forgets altogether, leaving his teammates twisting in the wind. Not a good situation to be in. If you’re on a team, think about how you share information with teammates and whether your information-sharing system is robust enough to withstand everyone who contacts you and other team members. Are you all on the same page all the time?

If you’ve ever made an offer in your advertising, make sure you first run your ad by the managing broker. For example, you could say, “List and sell your home through me and the next deal is on me.” To me, this means, “I will give my buyer agent commission back to my sellers when they buy their next property through me.” But since wording can be interpreted in different ways, it’s a good idea to get another pair of eyes on your ad before it runs. The relevant article in our R/Code is 15. Be clear and put your offer in writing. You have to note significant exceptions in the ad. It isn’t okay to say things like, “Some restrictions apply, contact me for details.” Be clear about what you mean. Use fewer words than more.

These are good things to think about.

Top Tip:

If you’re going to make an offer to give something substantial to someone if they do something you want them to do, remember you’re obliged to do it. You’ve made a promise to them in advance. So, if you’re going to offer to give someone a benefit for dealing with you, make sure you review it with your broker and then keep your promise. If you don’t, someone’s going to come after you, not to mention that the regulator and the Board may come knocking.

Why did I mention (above) talking to your broker before running the ad in which you make an offer? First, there’s the aspect of risk management. Second, there’s the conversation about whether it’s feasible. Third, there’s the audit of the ad copy to make sure it complies with Article 15 and RESA. And last but not least, there’s the conversation about whether your brokerage is liable for the promises you make.

There’s a school of thought saying that although you’re an independent contractor, if things go south, your brokerage will probably get named in the complaint or legal action as well. Talk it over with your broker first.

Speculation and Vacancy Tax declaration time, Home Owner Grant changes, and more on short-term rentals

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Time to complete your speculation and vacancy tax declaration

Owners of residential property in communities where the speculation and vacancy tax applies will soon receive their declaration package. Here’s how to complete it.

Read more.

Home Owner Grant changes

Effective this year, all Home Owner Grant applications must be submitted directly to the province. Residents in municipalities no longer apply through their municipal office.

Read more.

Short-term rentals in Vancouver—what property managers need to know

The City of Vancouver introduced short-term rental (STR) regulations in 2020. Where are STRs allowed and what owners need to do to comply? Here’s what property managers need to know.

Read more.

Municipal short-term rental bylaws and policies

Throughout Greater Vancouver, each municipality deals with short-term rentals differently. Some permit them, some have lengthy conditions, and some don’t allow them. Here’s a detailed matrix.

Read more.

Remember to stay vigilant and follow COVID-19 safety protocols

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With new COVID-19 cases still averaging around 500 a day in BC, your Board continues to strongly encourage you to adhere to the provincial health and WorkSafeBC guidelines for the profession.

Here are the most up to date safety protocols:

“REALTORS® have been named an essential service in this pandemic. With this designation comes a responsibility to do everything we can to follow the safety protocols in place for real estate,” said REBGV Chair Colette Gerber. “We can’t relent. We must remain committed to stopping the spread of this virus for the wellbeing of our clients, ourselves, and the long-term good of our community and profession.”

The real estate boards and regulatory bodies in our province continue to urge you not to hold open houses and to limit in-person interactions. Where possible, use technology-based solutions for activities such as showcasing a home, assessing neighbourhood amenities, and completing paperwork.

While Realtors are still permitted to conduct home showings, you’re expected to wear a mask at all times, to limit the number of people inside a home at once to six or less, and to ensure that people aren’t gathering outside of a home.

Schoolhouse Training Facility closed as of January 25

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As we shared with you recently, we’re looking to end our lease at our Coquitlam Schoolhouse location given that we haven’t hosted an in-person course in 10 months.

We’re getting closer to finalizing this process. As a result, our Schoolhouse location has closed as of January 25.

Moving forward, we’ll continue to offer online courses after the pandemic is over. We’ll also resume in-person classroom courses when it’s safe to do so, but we don’t expect that to happen until late in 2021 at the earliest.

Every service that we provided from the Schoolhouse location, including a shipping service for your lockbox needs, remains available to you virtually.

For education needs, email education@rebgv.org or call 604-730-3087.

For lockboxes and other member services, email memberservices@rebgv.org or call 604-730-3090.

Other News

Register for one of our online events in February!

Register for one of our February member engagements today - here are the details:

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COVID-19: Looking back and looking ahead with Dr. Patricia Daly

Join us on Wednesday, February 24 at 4 p.m. for an informative update on COVID-19, public health interventions, and the vaccine rollout with Dr. Patricia Daly, Chief Medical Health Officer, Vancouver Coastal Health.

Dr. Daly will discuss:

  • An overview of the COVID-19 pandemic - where we’ve come from and where we’re going.
  • Tips and advice all REALTORS® should know.
  • Public health interventions, including their benefits and unintended harms.
  • The vaccination rollout plan.

Register for this event here.


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Circular Economy: Meeting the needs of eco-conscious clients

Deconstruction, rather than demolition, is an environmentally responsible and economically beneficial option for homeowners looking to rebuild or renovate.

Adam Corneil of Unbuilders & Heritage Lumber, and Suzanne Fruson of Habitat for Humanity, are promoting deconstruction through a City of Vancouver-sponsored project aimed at reducing the estimated four million tons of construction waste in Canada each year.

The project is in concert with new Vancouver bylaws that’ll affect more than 600 demolitions next year. Through deconstruction, heritage products can be salvaged, sold, and reused in new buildings and homes according to the project structure.

These bylaws will change building practices in the coming months and years. Ensure you’re on top of what’s changing and understand how to access the additional cash flow deconstruction offers and the renewable resources your clients can acquire.

At our event on February 17 at 10 a.m., they’ll discuss:

  • The ‘Circular Economy’
  • Construction waste reduction bylaws
  • What it means for renovations, demolitions, and other changes of land.
  • How your clients can take advantage of available heritage products
  • Restoring heritage homes and where the Rebuild Hub comes in

Register for this event here.

Review the latest disciplinary decisions from Council

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The Real Estate Council of BC regularly publishes their disciplinary decisions. You can review them below.

Steve Wong

Six new Autoprop features that you should know about

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Autoprop allows you to aggregate real estate data from different sources and produce detailed, user-friendly reports for your clients.

Autoprop, which is available at no extra charge to all members, has added six new features over the past month:

Editable summary sheets

You can now change, replace, or remove the text and images on the summary sheet. Watch the how-to video.

Improved zoom levels

You can now zoom further into the map, increasing the definition of properties and buildings. Watch the how-to video.

Improved delete tool

You can now delete multiple properties at once using the delete tool. Watch the how-to video.

New measurement tool

With this new tool, you can measure the dimensions of a property and estimate lot sizes. Watch the how-to video.

Lot size listed in properties table

You can now find the lot size of any property mapped in the province on the properties table. Watch the how-to video.

Centred listing pins

When using a listing search, the accuracy of the listing pins has been improved. Watch the how-to video.

Learn more about Autoprop here.

Obituary: Rod Sopko

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REALTOR® Rod Sopko passed away in December. He was 69.

Rod was born and raised in Lac La Hache, BC. After graduating from 100 Mile House Jr/Sr Secondary School, he moved to the Lower Mainland where he worked at Safeway and met his wife, Kathy. In 1977, he embarked on a career in real estate along with his mother, Velma Smythe. He was first licensed with Block Bros Realty and later moved to United Realty, which morphed into several companies before being purchased by the Royal Pacific Realty Group.

Rod is remembered by family, friends, and colleagues as a warm, kind man with a hearty laugh who created an instant, easy rapport with those around him. He was a hard-working, knowledgeable, and patient Realtor who focused on taking time to explain the complex processes of rezoning and development to his clients.

Recently, he was involved in assembling large tracts of land in Surrey. In his final year working, he was declared the highest producer in the Royal Pacific Realty Group, which is also one of REBGV’s largest member firms.

Since the 1980s, Rod had been working with the same (sadly shrinking) group of Realtors who’d become lifelong friends, together enjoying monthly poker games, fishing trips, and golf outings. In his free time, Rod enjoyed boating and fishing in the Gulf Islands and up the Inside Passage to Haida Gwaii and the west coast of Vancouver Island.

On October 31, 2020, Rod was diagnosed with a brain tumour. In the short period before his passing, he fought valiantly with humour and an optimistic outlook.

Rod is predeceased by his wife, Kathy; father, Tony; stepfather, Frank; and brother, Jim. He is survived by his mother, Velma; daughter, Julie (Vanessa); sister, Karen (Darcy); brother, Bill (Penny); partner, Mandy; and a host of friends, colleagues, and associates.

In lieu of flowers, please consider a donation to the VGH UBC Hospital Foundation.

Pandemic-induced trends emerge in the commercial real estate market in the third quarter of 2020

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In a period where the COVID-19 pandemic constrained economic activity and caused businesses to limit in-person operations, the Lower Mainland’s commercial real estate market saw overall declines in demand.

There were 387 commercial real estate sales in the Lower Mainland in the third quarter (Q3) of 2020, an 8.9 per cent decrease over the 425 sales in Q3 2019, according to data from Commercial Edge, a commercial real estate system operated by the Real Estate Board of Greater Vancouver (REBGV).

The total dollar value of commercial real estate sales in the Lower Mainland was $2.628 billion in Q3 2020, a 31.7 per cent increase from $1.995 billion in Q3 2019.

“Businesses across all sectors have been adapting their operations during this pandemic. With the intensive move to a remote workforce, demand for commercial space declined in the third quarter of 2020,” Colette Gerber, REBGV Chair said. “To understand COVID-19’s lasting impact on the commercial real estate market, we’ll need more time and data. Pandemic aside, we continue to have a diverse economy with broad needs for industrial, retail, office, multi-family and other properties to support business activity and job growth in the region.”

Q3 2020 activity by category

Land: There were 93 commercial land sales in Q3 2020, which is a 20.5 per cent decrease from the 117 land sales in Q3 2019. The dollar value of land sales was $1.732 billion in Q3 2020, a 106.6 per cent increase from $838 million in Q3 2019.

Office and Retail: There were 165 office and retail sales in the Lower Mainland in Q3 2020, which is down 1.8 per cent from the 168 sales in Q3 2019. The dollar value of office and retail sales was $342 million in Q3 2020, a 26.1 per cent decrease from $463 million in Q3 2019.

Industrial: There were 108 industrial land sales in the Lower Mainland in Q3 2020, which is a 12.2 per cent decrease from the 123 sales in Q3 2019. The dollar value of industrial sales was $257 million in Q3 2020, a 37.6 per cent decrease from $412 million in Q3 2019.

Multi-Family: There were 21 multi-family land sales in the Lower Mainland in Q3 2020, which is up 23.5 per cent from 17 sales in Q3 2019. The dollar value of multi-family sales was $296 million in Q3 2020, a 4.9 per cent increase from $282 million in Q3 2019.

Download the Q3 2020 Commercial Stats Package.

Commercial properties now available on Realtylink

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You and your clients can now search for commercial properties on Realtylink.org!

Using the “commercial” tab on the search bar, you can search for:

  • Office (buy/sell/lease)
  • Retail (buy/sell/lease)
  • Industrial (buy/sell/lease)
  • Multi-Family Residential (buy/sell)
  • Vacant Land (buy/sell)
  • Businesses (buy/sell)

The commercial property search works just like the residential property search but includes commercial-specific filters.

The site also features a customized news feed targeted towards commercial real estate clients, including the latest Commercial EDGE statistics.

Click here to visit Realtylink Commercial.

Final 2020 Medallion Club standings released

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Congratulations to our 2020 Medallion Club qualifiers! You can review the list of qualifiers on our Medallion Club reports page on www.rebgv.ca.

We won’t be hosting a gala – live or virtual – this year. Instead, we’ll be recognizing the accomplishments of our Medallion Club qualifiers in different ways, including:

  • A Medallion Club website
  • Video content featuring some of our milestone qualifiers
  • Social media campaigns
  • Special commemorative gift
  • A digital version of the Medallion Club table program

We’ll share all this with you in March – stay tuned!

Register for REBGV's March 30 annual general meeting today!

The Real Estate Board of Greater Vancouver’s 2021 annual general meeting (AGM) will take place virtually on Tuesday, March 30 at 10 a.m. Click here to register now!

Keynote speaker Rob Hahn

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We’ve lined up an exciting keynote speaker for this year’s AGM!

Rob Hahn, also known as the Notorious ROB, is the founder and managing partner of 7DS Associates, a consulting firm specializing in creative solutions rooted in strategic analysis and data. He’s been named to the Inman 100 Most Influential Real Estate Leaders list and is an in-demand speaker at real estate events across North America.

On his popular blog, the Notorious ROB, he opines on topics in real estate, technology, marketing, and strategy. You’ll also find his work at Inman. Check out Rob at the 2016 Zillow MLS® Summit below.

Rob’s presentation will begin after the business of the AGM is over. You won’t want to miss it!

We’ll share more information for this free meeting in the coming weeks – stay tuned!

Featured Videos

Ethics Guy® Top Tip Video - Improving our approval rating

In the video below, Kim discusses the steps we can take individually that can help improve our reputation collectively. 

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