REALTOR® NEWSREALTOR® NEWS
December 9, 2020



Featured News

COVID-19 restrictions extended to January 8

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The public health order restricting social gatherings in BC was extended this week to January 8. The mask mandate, in indoor public spaces, will remain as well with no definite end date. 

This order restricts social gatherings in homes, suspends certain group indoor physical activities, and asks people to avoid non-essential travel. It also asks businesses to avoid sending staff back to work in-person at offices where possible. 

The provincial government has deemed REALTORS® as an essential service during the pandemic. This means you can conduct a showing of a home so long as you and your clients wear masks and strictly follow the safety protocols established for our profession to date. 

We continue to urge you not to hold open houses. Click here for more information on livestream open houses.  

Here are the most up to date safety protocols: 

New video series: The Board Development Committee answers your questions

Throughout the year, the Board Development Committee (BDC) works to identify, evaluate, and recommend candidates for our Board of Director election.

To answer your most common questions about the process they follow and the work they do on your behalf, we've created a three-part video series featuring our BDC members. We encourage you to invest the time to learn more about this important work.

Watch the first two videos in this series where BDC members offer further insights into their work.

Watch the second video in this series below.


Review our elections resources

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Ahead of the 2021 Board of Directors election, take the time to learn about the Board Development Committee and the recommendation process here. The BDC’s work is also visualized above (click on the image to expand).

Thank you for helping the REALTORS Care® Blanket Drive raise $50,000 for local charities

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Thanks to your donations and promotion on social media, the revamped REALTORS Care® Blanket Drive raised $50,000 this year for local housing-related charities!

The money you raised from the week-long fundraiser will help the Blanket Drive’s long-time partner charities that serve people across the Lower Mainland. These charities will be able to purchase additional supplies or provide more services to those most in need because of your generosity.

Given that most charities aren’t collecting clothing items this year due to COVID-19 safety concerns, we had to quickly adapt the purpose of this year’s campaign. The redesigned campaign raised funds through an online fundraising drive that ran from November 23-30. 

“The pandemic has been devastating for our partner charities and the vulnerable people they help. The resources at their disposal are down and the need from the people they serve is up,” said Colette Gerber, Chair, REBGV. “I want to thank all of you for helping to make this year’s campaign a success!” 

Did you know?

The REALTORS Care® Blanket Drive is the largest and longest running blanket drive in British Columbia. Since it began in 1995, it has helped more than 425,000 people in our communities keep warm and dry during the winter months.

Go to www.blanketdrive.ca for more information.

For photos from this year’s campaign, visit www.facebook.com/BlanketDrive.

When is an open house not an open house?

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We’re all trying to do our best during these COVID times. Sellers want to get their places shown and sold. Buyers want to be shown places to buy. For us, rent and the bills must be paid. And, no one wants to catch this damned virus, so why tempt fate by holding physical open houses?

We know showings by appointment are allowed as long as the health and safety edicts of the inestimable Dr. Henry are followed. And with all the technological alternatives available, there’s little need for an old-fashioned open house. For those of us who’d rather not get too close to someone outside of their COVID-19 bubble, useful tools to keep us as safe as possible while getting the job done include virtual showings, tours, and Matterport.

In making our choices, we all have to remember that emotions are running high out there. Many of us, and our buyers and sellers, are understandably frightened about the risk of getting sick. Some of our clients are hyper-sensitive about the virus, especially about behaviour they consider risky and unhelpful in keeping “Monsieur Covid” at bay. So, when they see what they think is an open house, they may be concerned and may make judgments of the REALTOR®, the brokerage, and maybe our entire profession. They often follow up with calls to me, the Council, the health department, and heaven knows who else, demanding to know what’s going to be done about the open house scofflaw.

It’s not news that Dr. Henry has urged us to refrain from holding physical open houses.

Oh, and then there’s the rumour about roving bands of reporters looking to do “gotcha” interviews with Realtors holding physical open houses. This would suck, as my son is apt to say. But I digress.

Other clients are the opposite—demanding that their agent hold an open house. Maybe it could be argued theirs was a lawful instruction? But that doesn’t make it any less difficult to have a diplomatic conversation with a client while saying “no” or walking the plank and thinking about cancelling the listing. It’s a tough situation to be in, no doubt.

As with most things these days, the issue of “no open houses” isn’t a black-and-white issue. What’s clearer is that you need to manage your seller’s expectations more than ever, and be aware that neighbours to for-sale properties are watching all of us.

For example, what about the “by appointment only showings” to be held during a two-hour window on the weekend? Is this considered an open house? Pretty close to it, I’d say, but perhaps not over the line and in keeping with Dr. Henry’s wishes—assuming everyone takes care to physically distance. Or what about the “appearance” of holding an open house, which happened when one member who decided to hold a virtual open house placed “real” open house arrows on all the nearby street corners near to the property. Neighbours and members in the area reasonably assumed that a physical open house was being held and quite the hubbub resulted.

What’s the answer?

First, if I may suggest, and if your quality of life is important to you, you need to clearly tell sellers that a physical open house option isn’t on the table for now.

Second, if you’re going to arrange for scheduled showing appointments during a two-hour window on the weekend, don’t call it an open house in your ads and don’t use open house arrows. Make a point of saying in your advertising that no walk-ins will be allowed, with showings being granted only to prequalified buyers who have an appointment. Oh, and set up the appointments far apart so there isn’t a herd of frantic buyers standing around on the sidewalk outside. If that happens, some passersby and neighbours may assume you guessed it, that you’re holding an open house.

And finally, if you plan to hold a virtual open house, don’t put arrows up unless you want to suffer the wrath of the neighbours jumping to conclusions.

And keep in mind the hidden benefits of having to work in a different way through the pandemic. On the personal side, if you’re like me, who isn’t a hugger or big socializer, physical distancing is a boon. Professionally, maybe this is our chance to finally get a life by having weekend afternoons to ourselves for a while. I can see the smiles on your faces now. Christmas shopping anyone?

Top Tip

If you’ve done your holiday shopping and have a bit of time to invest in learning more about new regulatory matters headed your way, I suggest you check out these two links and listen to BCREA’s Broker Community of Practice Zoom recordings:

Another year done and it’s time to wish you the very best

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My father’s version of “another year done” was “Another year shot to Hell.” Sometimes he’d substitute “day, week or month” for “year,” depending on his mood. But he’d say it most often around this time of year. He’d make his observation while sitting in his favourite chair beside the fire. Usually, with a glass of port in one hand and a chunk of stilton in the other. Completing the picture which, when I was young didn’t strike me as being odd, he’d be wearing his plum-coloured smoking jacket and cravat. I kid you not. God I miss him, especially at Christmas. Thinking about him in his mid-nineties and my mother now, with 100 Christmases past, I can only imagine the holidays they must have had from excellent and over-the-top to depression and World War-bad. But no matter what, they gave themselves to the times with relish. A good example to follow. Carrying on the tradition I’ll be wearing his smoking jacket this Christmas Eve. And maybe there’ll be a snifter of something good close by.

I don’t need to tell you 2020’s been tough. You’d probably have to go back to 1939 to find a year that changed Canadians as much. But we’ve gotten through it. Every generation has had challenges to deal with. This year will one day give you lots of stories to bore your grandchildren with. But silver lining or not, I’m certain Dad would have bid this year goodbye with vigour. Next year will be better, I’m sure of that.

I wish you and your loved ones the best. And, I hope your business prospects in 2021 will be even better than you imagine.

Empty homes tax, Westside homes coming, and federal rent and wage help

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Vancouver’s Empty Homes Tax increases to three per cent

The City of Vancouver has tripled the Empty Homes Tax rate to three per cent from the original rate of one per cent when the tax was introduced in 2017.

Read more.

More than 2,600 homes coming to Heather Street – have your say

A rezoning application for the Heather Lands, the former site of RCMP E Division headquarters, proposes to create more than 2,600 homes. Have your say during a city consultation.

Read more.

New federal rent subsidy and extended wage subsidy

The federal Parliament has passed legislation to create emergency rent and wage subsidies to help businesses, non-profits and charities facing economic hardship.

Read more.

Need to renew your license? Here’s what you need to know

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We continue to hear that some members need more clarity about the differences in requirements for renewing their license versus renewing their REBGV membership.

At the beginning of 2020, the Real Estate Council of BC (Council) separated its mandatory relicensing education program from the Professional Development Program (PDP), which BCREA and the BC real estate boards administer. This means that any Council courses you completed in 2020 to renew your license don't count toward your PDP requirements for renewing your REBGV membership.

To help you understand this distinction, here are Council’s current license renewal course requirements:

  1. Ethics for the Real Estate Professional. Register here.
  2. Legal Update 2020. Register here.
  3. Anti-Money Laundering in Real Estate. Register here.

For more information about these courses, contact Council at 1-877-927-2077 or education@recbc.ca, or visit the Council’s Continuing Education page.

Why don’t these courses count toward PDP?

The professional development standards required to be a REALTOR® (a licensee who is also a member of a real estate board) are higher than those for solely being a licensee. Having the ability to call yourself a Realtor means that you’ve agreed to follow a more stringent standard for your professional development. It also means you’ve agreed to follow CREA’s Code of Ethics. For REBGV, Fraser Valley, Chilliwack, and BC Northern real estate board members, this includes agreeing to follow the Rules of Cooperation.

To maintain board membership, you must complete 18 PDP hours during each two-year licensing cycle. This is over and above RECBC’s relicensing requirements. The following infographic details these requirements:

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Contact us

If you need more information, contact us at education@rebgv.org or 604-730-3087, or visit PDP Education Requirements. We’ve also developed PDP FAQs for additional questions you may have.

Other News

REBGV seeks candidates to lead our MLS® business

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We’re looking for a highly qualified person to lead our Multiple Listing Service® (MLS®) business function. This position will be responsible for creating a roadmap, strategy, and vision for the MLS®.

The successful candidate will be responsible for planning, product development, direction, and management of all activities related to marketing, promotion and expansion of the MLS®.

Through market and consumer research, and member and industry knowledge, you’ll help the Real Estate Board of Greater Vancouver determine the demand for new and enhanced MLS® products and services and identify growth opportunities for MLS® market share.

In our highly collaborative work environment, you’ll work with cross-functional teams to establish new product design, communication plans and marketing strategies.

Candidates should have a deep understanding of how the real estate market operates and the changing needs of REALTORS® and their clients, as well as an associated educational background and experience as described in the job description.

Click here to read the full job description.

If you think you have the experience, skills and character to thrive in this position, apply today by sending a cover letter and resume to wmarch@rebgv.org.

The application deadline is Friday, January 8, 2021 at 5 pm.

Cost of living increase to dues and fees coming in 2021

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Our annual cost of living increase will take effect in 2021. This change is based on inflationary trends measured by the Consumer Price Index for Metro Vancouver. While we don’t yet know what the final percentage change will be, we anticipate it to be approximately a 1.5 per cent increase to your member dues and MLS® fees.

This adjustment is part of the funding model changes your Board of Directors approved last year to help REBGV account for incremental inflation that occurs over time. Shifting from a fixed dues rate to a fluid model that includes regular, but modest, annual cost of living increases is intended to help us avoid the more disruptive cycle of introducing larger member fee increases after prolonged periods of no change.

Cyber security tips for the holidays and every day

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Scam artists often target REALTORS® using a variety of tactics. These include phishing emails, and a tactic called spear phishing where victims are targeted with texts or emails designed to look like they come from trusted sources.

Cyber criminals are active during the holiday season. Here are a few cyber security tips you should always keep in mind:

  • Scam messages often come with spelling mistakes and poor grammar and punctuation. They also often appear to come from unfamiliar phone numbers with strange patterns and area codes.
  • A spoofed or spear phishing message that appears to come from someone you know usually lacks that person’s tone or includes an out of character request. We’ve seen a recent example where a member received a scam message purportedly from their managing broker asking them to buy gift cards. If you get a request like this, always follow up with the person directly.
  • If you think the message might be legitimate, respond with something like “I’m sorry but I don’t open hyperlinks or attachments from strangers. Please text me the address of the property you’re interested in and I’ll be happy to discuss further.”
  • Keep your smartphone, computer, and other devices updated. This helps ensure that your device has the latest security patches.
  • Only use trusted Wi-Fi connections and be suspicious of any network that does not require a password to connect.
  • Take the time to change any outdated or simple passwords. Use strong, unique passwords on all your accounts.
  • Be careful not to overshare on social media. Consider anything you post to be public information.
  • Keep an eye on the activity in your banking and credit card accounts. Also, be sure to monitor your credit report on a regular basis.
  • Be suspicious of emails you receive about online purchases. Check the status of your order directly on the website that you purchased from.
  • If you receive a holiday greeting card in your inbox, verify the sender before clicking the link to view the card.
  • Pay close attention to the websites that you order from. Only shop on websites that you know and trust.
  • Watch out for giveaways and contests. Remember that if something seems too good to be true, it probably is.

Click here for more cyber security tips.

Remember, always trust your gut. If a message feels strange, be vigilant, look for red flags, and proceed with caution.

2020 Quarter Century Club members to be honoured in the new year

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While the 2020 Quarter Century Club (QCC) reception wasn’t held this year due to COVID-19 restrictions, we still want to recognize our qualifiers.

We’re planning to honour our 2020 QCC qualifiers, including three 50-year members, in 2021. Certificates and table programs will be created and sent in the new year, and we’ll recognize the 2020 qualifiers at the next reception when we’re able to gather again.

Congratulations again!

Medallion reminder: Start reviewing your sales now

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It’s that time of year again! Click on My Medallion Points on www.rebgv.ca to review your sales information for 2020.

To help us finalize the Medallion standings, please submit your 2020 sales to us by no later than 11:59 p.m. on December 31. Only sales submitted up to this time will be considered as part of the Medallion program.

If you notice discrepancies, first check that the sale has been processed on Paragon. If it hasn’t, ask your conveyancer to submit it to us for processing as soon as possible.

If you’re not the listing broker, have your conveyancer contact his or her counterpart at the listing brokerage to submit it. If the sale has been processed and you still don’t see the points in your total, please email sales@rebgv.org as soon as possible with the details.

While the deadline for sales is the end of December, you have until January 15, 2021 to submit errors or omissions for any of your sales. The 2020 year will be closed after January 15.

Nominate a worthy colleague for our awards!

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We’re looking for nominees for our REALTORS Care® and Professional Excellence Awards. Let us know if you know of a worthy colleague who fits the description. 

The Professional Excellence Award

The Professional Excellence Award recognizes members who have helped raise our profession throughout their careers.

Professionalism is about putting your clients’ interests first, making a commitment to lifelong learning, and volunteering your time and expertise. These qualities are what the Professional Excellence Award stands for.

Previous recipients include Josh Bath, Cal Lindberg, Sandra Wyant, and Rosemary Barnes.

Click here to nominate a member for the Professional Excellence Award.  

The REALTORS Care® Award

This award celebrates Realtors or real estate offices that consistently help others by raising funds, volunteering, or doing other good deeds in the community. They are community champions who are always looking to help those in need. 

Previous recipients include Jody Squires, John Patricelli, Laura-Leigh Shaw, and Debi Pearce.

Click here to nominate a member for the REALTORS Care® Award.

REBGV Holiday hours

The Real Estate Board of Greater Vancouver’s holiday hours schedule is below:

  • Thursday, December 24 – closing at 1 pm
  • Friday, December 25 – closed
  • Monday, December 28 – closed
  • Thursday, December 31 – closing at 1 pm
  • Friday, January 1, 2021 – closed

We're also closing at 4 p.m. on Friday, December 18 for our staff holiday celebration.

On behalf of our staff and Board of Directors, we'd like to wish you a safe and happy holiday season!

MLS® Rule 3.22 on showing properties remains on hold during the pandemic

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We continue to recognize that the five-day showing limitation in Rule 3.22 of the Rules of Cooperation can be an unworkable requirement during a pandemic. We eased this part of Rule 3.22 since the COVID-19 pandemic began in March.

While COVID-19 cases continue to rise in our region, we’ll continue to allow no-show periods that exceed the five-day limitation set out in the rule.

Seller’s instructions must still be in writing and noted in the REALTOR® Remarks. It's expected that any listing without a no-show instruction in the REALTOR® Remarks is available for showings. Per 3.22 (c), please note the obligation to notify other members if an offer comes in during a no-show period.

A listing that’s inaccessible for showings is a contingent listing and must have a signed instruction from the seller(s) to that effect and a notation added to the REALTOR® Remarks.

Click here and scroll to page nine to read Rule 3.22.

If you have questions, please call either our Professional Standards Department at 604-730-3089 or MLS® at 604-730-3085.

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