REBGV course registration, brokerage transfers, lockbox purchases and other administrative services to be unavailable March 31 until April 6 as we change customer databases over the Easter long weekend
At the end of this month, your Board will complete the transition to a new customer relationship management (CRM) system. This change will modernize the core system we use to serve you every day.
During the transition period, some of our regular services won’t be available.
From 5 pm on March 31 until April 6*, you won’t be able to:
Make changes to your membership (e.g., transferring between brokerages, changing phone numbers)
Register for an REBGV course or event
Purchase or sign up for a lockbox
(*Note that most of these dates fall over the Easter long weekend, which runs from April 2-5 this year.)
If you anticipate needing any of these services within this blackout period, we ask that you plan ahead.
Services like Paragon, WEBForms, and Autoprop will not be affected by this change.
This move to a new CRM will allow us to serve you better and enhance your ability to access our services, and your account information, online.
This change is a significant technical undertaking, so we ask for your patience if it takes staff a little longer to process your administrative requests related to PDP, Medallion, brokerage transfers, or lockboxes in the first week of April as we complete the transition.
We’d like to thank you for your assistance and understanding.
